Privacy Policy
Last updated: October 2025
At Tech Revival Labs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quote, or use our repair services.
1. Information We Collect
We collect only the information necessary to provide our services effectively, including:
Your name, phone number, and email address
Device details (make, model, and issue description)
Optional photos or files you provide for diagnostics or quotes
We do not collect unnecessary personal data or browsing information.
2. How We Use Your Information
Your information is used solely to:
Communicate about quotes, repairs, and service updates
Provide accurate pricing and diagnostics
Maintain internal records for warranty or follow-up support
We do not sell, rent, or share your personal information with third parties.
3. Data Storage and Security
All personal and device information is securely stored and only accessible to authorized personnel.
We take precautions to prevent unauthorized access, loss, or misuse of your information.
4. Communication
By providing your contact information, you agree to allow Tech Revival Labs to contact you by phone, text, or email regarding quotes, repairs, and updates related to your service request.
5. Third-Party Services
If we use third-party tools (such as payment processors or email services), your data may be processed according to their privacy policies.
We ensure that all third-party partners follow secure, privacy-compliant standards.
6. Data Retention
We keep service records only as long as needed for warranty, legal, or accounting purposes.
You may request that we delete your personal information once service is completed.
7. Cookies
Our website may use basic cookies to improve user experience.
These cookies do not store personal information and can be disabled through your browser settings.
8. Your Rights
You have the right to:
Request a copy of your information
Ask for corrections or deletion of your data
Withdraw consent for future contact
To exercise these rights, email support@techrevivallabs.com.
9. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 Bothell, WA